Customer Services Center

System Status

as of 07/01/2026 20:34

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Customer Services Center

Important notice

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Welcome to Agency Corner

Login ID *

e.g. 123456

Required

Secretary or Assistant IDs can only use Agency Corner in agency offices!

OR

Staff Login with SSO

Forgot password/ Set password

Last update: 21 11 2025

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Important Notice

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Help & Support

Contact helpdesk

Email

hk.helpdesk@aia.com

Hotline(HK)

+852 3108 1338

Hotline(MO)

+853 8988 1900

FAQ

How to change the agent code on my linked electronic device?

Please login to iEngage or AIA Smart and remove it under "Setting > Device Management" or directly remove the application and re-download it.

How to change password / handle forgot password?

Please login to eAC, iEngage or AIA Smart and change the password in "Setting > Change Password". If you forget your password, please click "Forgot Password" on the login homepage of eAC, iEngage or AIA Smart for password reset.